Resume

Experience

Viam
Fall 2021 - Present
Lead Product Designer

• Spearheaded the design of Viam’s web app, taking it from concept to launch, focusing on fleet management, AI, data management, and device configuration which has scaled to 40+ B2B partnerships and over 2,750 community members to create over 32 million in projected revenue for 2025.

• Grew the design team from 1 to 5 designers, fostering collaboration and ensuring high-quality deliverables.

• Established and led the implementation of the PRIME design and development system, resulting in the creation of 23 unique components and documentation sets, which streamlined workflows across design and engineering teams while maintaining consistency across product verticals.

RevUnit
Winter 2019 - Summer 2021
Senior Product Designer

• Collaborated with HEB’s senior leadership and development teams to design a suite of internal tools used by over 400 buyers and analysts which reduced the overall shelf planning activity by 78%.

• The Assortment Optimizer product launch reduced individual assortment tailoring time from 20 hours to 1.

• HEB’s internal design language Mortar, by adding five additional components with associated documentation, thereby improving cross-project consistency and adoption across decent additional project teams.

USAA
Fall 2017 - Winter 2019
UX Designer - Chief Design Office

UX Designer – Chief Design Office

• Led design for the “Manage My Money” experience, which empowers members to manage their finances more efficiently by driving down balance inquiry times by 27% while increasing our overall member satisfaction score by 8%.

• Conducted and distressed over 30 member and member service representative (MSR) interviews to develop personas, journey maps, and UX strategy to align senior stakeholders during the research and planning phase.

• Developed competitive analysis, UX strategy, wireframes, high-fidelity mockups, and prototypes for integrating USAA’s first use of augmented reality into their auto buying experience.

SAIC
Summer 2015 - Fall 2017
Visual & UX Designer

• Led 0 to 1 design for a team enhancing Quick Reaction Force capabilities within the Army’s I2WD through the use of classified tracking and analysis tools.

• TS/SCI clearance granted - read on programs available on a need to know basis.